FAQ
**Frequently Asked Questions**
**1. How can I place an order?**
To place an order, simply browse our collection on our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
**2. What payment methods do you accept?**
We accept payments via major credit cards, debit cards, net banking, and popular digital wallets, including [list of accepted payment methods]. All payments are processed securely through our payment gateway partner.
**3. Do you offer international shipping?**
Currently, we only ship orders within India. We do not offer international shipping at this time.
**4. How long will it take to receive my order?**
Orders are typically processed and dispatched within 1-3 business days of receiving payment confirmation. Delivery times vary depending on your location and the shipping method selected at checkout. You can track the status of your shipment using the provided tracking number.
**5. Do you offer gift wrapping services?**
Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option at checkout, and your order will be beautifully packaged and ready for gifting.
**6. Can I return or exchange an item if I'm not satisfied?**
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you may return or exchange the item(s) within14 days from the date of delivery. Please refer to our Return and Exchange Policy for more information.
**7. Are your jewelry pieces hypoallergenic?**
Our jewelry pieces are crafted with high-quality materials, but we cannot guarantee that they are hypoallergenic. If you have specific allergies or sensitivities, please contact us, and we'll be happy to provide more information about the materials used in our jewelry.
**8. Do you offer customization or personalized jewelry options?**
Yes, we offer customization and personalized jewelry options for select products. Please contact our customer support team to discuss your customization requirements, and we'll be happy to assist you with creating a unique piece.
**9. How can I contact customer support?**
If you have any questions, concerns, or feedback, please don't hesitate to contact our customer support team at 9810937510. Our team is available 6 days to assist you.
**10. Do you offer wholesale or bulk order discounts?**
Yes, we offer wholesale pricing and discounts for bulk orders. Please contact our sales team at 9810937510 to inquire about wholesale pricing and minimum order quantities.
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Feel free to customize this FAQ section to address any specific questions or concerns your customers may have about your jewelry products or services. Regularly updating and expanding your FAQ section can help improve customer satisfaction and reduce the number of inquiries received by your support team.
**1. How can I place an order?**
To place an order, simply browse our collection on our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
**2. What payment methods do you accept?**
We accept payments via major credit cards, debit cards, net banking, and popular digital wallets, including [list of accepted payment methods]. All payments are processed securely through our payment gateway partner.
**3. Do you offer international shipping?**
Currently, we only ship orders within India. We do not offer international shipping at this time.
**4. How long will it take to receive my order?**
Orders are typically processed and dispatched within 1-3 business days of receiving payment confirmation. Delivery times vary depending on your location and the shipping method selected at checkout. You can track the status of your shipment using the provided tracking number.
**5. Do you offer gift wrapping services?**
Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option at checkout, and your order will be beautifully packaged and ready for gifting.
**6. Can I return or exchange an item if I'm not satisfied?**
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you may return or exchange the item(s) within14 days from the date of delivery. Please refer to our Return and Exchange Policy for more information.
**7. Are your jewelry pieces hypoallergenic?**
Our jewelry pieces are crafted with high-quality materials, but we cannot guarantee that they are hypoallergenic. If you have specific allergies or sensitivities, please contact us, and we'll be happy to provide more information about the materials used in our jewelry.
**8. Do you offer customization or personalized jewelry options?**
Yes, we offer customization and personalized jewelry options for select products. Please contact our customer support team to discuss your customization requirements, and we'll be happy to assist you with creating a unique piece.
**9. How can I contact customer support?**
If you have any questions, concerns, or feedback, please don't hesitate to contact our customer support team at 9810937510. Our team is available 6 days to assist you.
**10. Do you offer wholesale or bulk order discounts?**
Yes, we offer wholesale pricing and discounts for bulk orders. Please contact our sales team at 9810937510 to inquire about wholesale pricing and minimum order quantities.
---
Feel free to customize this FAQ section to address any specific questions or concerns your customers may have about your jewelry products or services. Regularly updating and expanding your FAQ section can help improve customer satisfaction and reduce the number of inquiries received by your support team.